Apartment rules

Holiday Linnunlahti rents out holiday apartments in Joensuu. To make your stay as pleasant and smooth as possible, we have compiled the most important rules and practices below. Thank you for following these instructions and helping us to provide quality accommodation services to all our guests.

Arrival and Departure

Apartments are available for check-in from 3:00 PM onwards.
You have access to the apartment until 12:00 PM on your departure day.
Keys can be collected from the reception. Please remember to return them when you leave!

Reception and Services

Our reception is open during the summer from 8:00 AM to 9:00 PM.
You can get the keys from the reception. Remember to return the keys when you leave! If you encounter any issues related to the apartment, a contact person is available by phone 24/7 at: +358 400 333 133.
For other accommodation-related issues and services, please also contact the number above.

Apartment Usage

All guests must be of legal age, unless a guardian is staying with them.
Quiet hours in our apartments are from 11:00 PM to 7:00 AM.
Outside of your own apartment, pets must be kept on a leash. If a pet is not reported in advance, an unpaid pet fee will be charged afterward at triple the normal rate.

Smoking inside the apartments, in front of the apartments, on balconies, and in their vicinity is strictly prohibited. Smoking is only allowed in designated smoking areas.

If you wish to grill, please inform the reception.
Our saunas are equipped with separate sauna seat towels, which must always be placed on the bench when sitting.

Payments and Compensation

Any damages must always be reported in advance to the staff, either at the reception, by phone, or afterward via email.
All furniture and items moved or used from the apartment must be returned to their original place before check-out.
A 100€ additional fee will be charged for apartments left in an unreasonably dirty condition.
Please note that cleaning required due to smoking will incur a disturbance fee of €500, and additional cleaning or extra towels will be charged accordingly afterward.
We are not responsible for damages incurred by the guest due to unforeseen and unavoidable circumstances (**force majeure**), such as unexpected illnesses or natural disasters, that are beyond our control.

Additional Information

Unfortunately, the use of hot tubs is not allowed in our area.
We are not responsible for any dry food items or spices that may be present in the apartment (including their expiration dates or overall suitability for consumption).

Also, please review our general booking and cancellation terms and cancellation during events.

Online reviews of our place

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